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Privacy policy

DATED: 24 June 2025

Privacy Policy

This Privacy Policy explains how Brisk Couriers Pty Ltd (ACN 092 774 519) (“We”, “our”, “us”) collects, uses, and discloses your personal information when you visit and interact with our website at www.brisktransport.com.au  (“Website”). By using our Website, you agree to the terms of this Privacy Policy.

1. Changes to this Privacy Policy
We reserve the right to update this Privacy Policy at any time to reflect changes in legal obligations or our practices. We encourage you to review this page periodically for the latest information.

2. How We Handle Your Personal Information
We are committed to protecting your privacy and complying with applicable privacy laws, including the Australian Privacy Act 1988 (Cth) and any other relevant legislation. We only collect personal information that is necessary for our functions and activities.

3. What Personal Information We Collect
When you interact with our Website, we may collect the following personal information:

  • Name
  • Email address
  • Mailing address
  • Phone number
  • Payment details (processed securely and not stored beyond transaction)
  • IP address and device information
  • Cookies and other tracking technologies

4. How We Use Your Personal Information
We use your personal information for purposes including:

  • Providing, managing, and improving our services
  • Processing transactions
  • Responding to inquiries and requests
  • Sending updates, promotional materials (if you have opted in)
  • Complying with legal obligations

5. Disclosure of Personal Information
We may disclose your information:

  • To third-party service providers assisting with payment processing, delivery, or other services
  • When required by law or to assist law enforcement agencies
  • To protect our rights, safety, and property
  • To overseas recipients (with your consent), where necessary for storage or service delivery

6. Cross-Border Data Transfers
If your data is transferred outside Australia, we take reasonable steps to ensure it is protected in accordance with applicable laws, including obtaining your consent where required.

7. Security of Your Personal Information
We implement security measures to protect your personal information against unauthorized access, loss, misuse, or alteration. However, no method of transmission over the Internet is entirely secure, and we cannot guarantee absolute security.

8. Cookies and Tracking Technologies
We use cookies to enhance your browsing experience, analyze site usage, and improve our services. You can disable cookies via your browser settings, but some features may not function properly.

9. Your Rights and Choices

  • You can access and update your personal information by logging into your account or contacting us.
  • You have the right to request correction or deletion of your personal data, subject to legal obligations.
  • You may withdraw consent for direct marketing communications at any time.

10. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy unless a longer retention period is required by law.

11. Third-Party Websites
Our Website may contain links to external sites. We are not responsible for their privacy practices and encourage you to review their privacy policies.

12. Contact Us
If you have any questions, concerns, or requests regarding your privacy, please contact us at:

Email: [email protected]
Address: 484 Bilsen Road, Geebung, Brisbane, 4034

For further information on your privacy rights under Australian law, visit the Office of the Australian Information Commissioner at https://www.oaic.gov.au/.